Adult Volunteers

Adult Volunteers are 18 years of age (and not still a student in high school) and older.

VIRTUS Portal

The Diocese of St. Augustine (DOSA) implemented a paperless process, via the VIRTUS Portal, for all your Safe Environment information, including your PGC attendance and Background Check (BC)/Live Scan (fingerprinting) status.

Every individual is responsible for the maintenance of his/her own safe environment information. In order to do so, you must have a VIRTUS account.

In order to register (create a new account) or update your existing account (returning user), click this link to the DOSA VIRTUS/Protecting God's Children Training Overview web page.

Read/Print Instructions - Scroll to the bottom of the web page and click the appropriate VIRTUS Quick Link to read and/or print (recommended) the instructions you will need.

• If you are registering with VIRTUS for the first time (i.e., creating an account), read/print Instructions for New Users.
• If you already have a VIRTUS account, which is likely for anyone that has registered for a PGC class in the past, read/print Instructions for Returning Users.
  • Follow the directions for recovering your UserId and/or Password if you don't remember what these are. DO NOT create a new account as this will introduce duplicates into the system, none of which will contain complete information.
  • If you do not remember whether you have an account, please contact the St. Joseph's Safe Environment Coordinator listed below.
• If this is the first time you are having a BC/Live Scan done or you need to renew it, read/print the document LiveScan Instructions.

Create/Update your VIRTUS account - Scroll to the middle of the DOSA VIRTUS/Protecting God's Children Training Overview web page. Click the appropriate link to enter the VIRTUS Portal:

• First time Registrants (Adults 18 and older), or
• Returning Users 
• At the VIRTUS website, walk through and complete all the information requested or make any updates, including electronically signing any required documents.
• Make sure you enter/update your name. You must use your legal name, exactly as it appears on your driver's license or other government-issued card.
• It is important that you enter an accurate address, phone number and email address.
• Add/Update the roles and diocesan entities (parish, school, etc.) you serve.
  • Remove any roles/entities that are no longer valid.
  • Add any new roles/entities. If there are more than one, select one as your Primary. 
  • When selecting a location for roles in our parish ministries, please select St. Joseph Parish (Jacksonville).
  • Make sure to Save your changes and, when ready to exit the portal, Logout . If you do not do this, the information you entered may be lost.

Training

• Protecting God's Children (PGC) Training for Adults
  • If you have previously taken PGC training, that information should be available in your account. You do not need to take the training again.
  • If you have not attended a PGC class in the past, register for one through the VIRTUS portal. This is a live, in-person class.

Background Check/Fingerprinting (BC/LiveScan)

• Make sure you have entered/updated your VIRTUS account per the instructions above.
• If you have had a BC/LiveScan done in the past, it is possible that you may not see that formation in your account. The Diocese is still working on getting this information uploaded.
• If this is the first time you are having a BC/LiveScan done or you need to renew it, go to the Fieldprint website specified in the LiveScan Instructions document (see above). Follow the instructions when completing the questionnaire.

  

St. Joseph’s Safe Environment Coordinator
(not including St. Joseph Catholic School)

Angela Drain 
(904) 268-5422, ext. 109
adrain@stjosephsjax.org
Cody Enrichment Center, Second Floor